Shipping policy
Shipping & Delivery
"The Journey to You"
"Every order is a journey from the artisan heartlands of India to your modern sanctuary."
Our Commitment to Craft
We take immense care in our packaging ritual to ensure that our 100% organic cotton quilts and bathrobes arrive in pristine condition, preserved for their new life in your home. Each item is hand-folded and wrapped in our signature glassine paper before dispatch.
Global Destinations
The Indigo Fable currently offers curated international shipping to the following regions:
- • North America: United States and Canada.
- • Europe: United Kingdom and the European Union.
- • Oceania: Australia and New Zealand.
Timelines & Expectations
To ensure a safe passage for your heritage pieces, we partner with premium global logistics services.
- Processing Time: Your order is typically prepared, quality-checked, and handed to our couriers within 1–2 business days (Mon-Sat).
- Transit Time: Once dispatched, international shipments generally arrive within 8–14 business days.
- Total Delivery Time: You can expect to receive your package within 9–16 business days from the moment you place your order.
Shipping Investment
- Complimentary Shipping: We are pleased to offer Free Worldwide Shipping on all orders over $150 USD.
- Standard Shipping: For orders below $150 USD, a subsidized flat rate of $35 USD applies.
A Note on Customs (Hassle-Free)
We believe in a seamless experience. For customers in the USA, Canada, UK, and EU, we ship on a DDP (Delivered Duty Paid) basis whenever possible, meaning no surprise customs fees at your doorstep. For other regions, local import duties may apply and are the responsibility of the customer.